Privacy policy
Last updated: March 18, 2025
This Privacy Policy describes how BEANSROCK (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from beansrock.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, improve the Services, comply with legal obligations, enforce our terms of service, and protect or defend our rights and those of our users.
What Personal Information We Collect
The types of personal information we obtain depend on how you interact with our Site and use our Services.
Information We Collect Directly from You
- Contact details including your name, address, phone number, and email.
- Order information including billing/shipping addresses, payment confirmation, and order history.
- Account information including username, password, and security settings.
- Customer support interactions, including emails and messages you send us.
Information We Collect About Your Usage
We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. This data includes:
- IP address, browser type, and device information.
- Interaction with the Site, including pages visited and time spent.
- Network and location data.
Information We Obtain from Third Parties
We may receive information about you from vendors and service providers who collect data on our behalf, including:
- Shopify: Our e-commerce platform.
- Payment Processors (e.g., Stripe, PayPal): To process payments securely.
- Logistics and Shipping Partners: To facilitate deliveries.
- Marketing and Advertising Partners: To provide relevant promotions.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing and Improving the Services
We use your personal information to process orders, provide customer support, manage accounts, and fulfill purchases. Additionally, we use data to enhance the user experience, improve website functionality, and provide personalized recommendations.
Marketing and Advertising
We may use your information to send promotional emails, personalized advertisements, and special offers. You can opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.
Security and Fraud Prevention
We use personal data to detect, investigate, or take action regarding fraudulent, illegal, or malicious activity. Users are responsible for keeping their login credentials secure. If you suspect unauthorized activity, please contact us immediately.
Cookies
We use cookies and similar technologies to improve site functionality and analyze interactions with our Services. For details, visit Shopify’s Cookie Policy. You can manage cookie preferences in your browser settings.
How We Disclose Personal Information
We may share personal data in the following circumstances:
- With service providers and partners (e.g., payment processors, shipping carriers, IT service providers).
- With affiliates to manage operations across our corporate group.
- In business transactions (e.g., mergers, acquisitions).
- For legal compliance when required by law.
We do not sell or share sensitive personal information without your consent.
User Rights and Data Retention
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Request data portability or restrict processing.
- Withdraw consent for marketing communications.
To exercise these rights, contact us at support@beansrock.com with "Privacy Request" in the subject line.
Data Retention
We retain personal data as long as necessary to:
- Fulfill service obligations.
- Comply with legal requirements.
- Resolve disputes and enforce agreements.
Children's Privacy
Our Services are not intended for children under 13. If we learn that a child’s personal data has been collected, we will delete it immediately. Parents or guardians can request deletion by contacting us.
Security Measures
We implement industry-standard security measures, including encryption and secure servers, to protect your data. However, no system is 100% secure. Please avoid sharing sensitive information via unsecured channels.
International Data Transfers
We may transfer personal data outside your country. If you are in the EU or UK, we use approved data transfer mechanisms like Standard Contractual Clauses (SCCs) to ensure adequate protection.
Third-Party Websites & Links
Our Site may contain links to third-party sites. We are not responsible for their privacy policies. Please review their terms before sharing your personal information.
Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
📧 Email: support@beansrock.com